Current Location:Home > Technical Support > after-sale service
After-sale service
The service philosophy of "high-quality and efficient, sincere service" continuously optimizes the quality of after-sales service
Marketing Network

Germany

Russia

Ukraine

Shi Erqi

Israel

Egypt

Saudi Arabia

The United Arab Emirates

India

Pakistan

Thailand

Malaysia

Indonesia

the Philippines

Republic of Korea

Japan

Hong Kong

Taiwan

America

Mexico

Colombia

Brazil

Argentina

Maintenance Service
  • Installation and commissioning
    Focusing on customer needs, using technology and services to assist customer development
  • Maintenance
    Outside the "three guarantees" period of the product: spare parts sales, equipment maintenance, repair, item repair, major overhaul, renovation, installation, commissioning, relocation, adjustment, etc. Please refer to the contact phone numbers of sales managers in each region in the marketing network for detailed communication methods.
  • Fault repair report
    Online repair report, timely repair within 12 hours, technical support and reassuring service
  • 12H

    General faults require timely repair within 12 hours

  • 72H

    General faults require timely repair within 12 hours

  • 10+

    General faults require timely repair within 12 hours

  • 24+

    Consumables and component equipment

Machine Training

Technical training

Machine tool operation and maintenance training: your guarantee of success

We are well aware that efficient and precise machine tool operation is crucial for improving production efficiency and product quality. For this reason, we provide comprehensive technical training services to our customers to ensure that every operator can proficiently master the latest processing technologies. Our training courses cover a comprehensive range of content from basic theory to advanced applications, including machine tool working principles, safety operating procedures, numerical control programming (CNC), daily maintenance, and troubleshooting.

By combining practical exercises with theoretical learning, students can not only practice repeatedly in simulated environments, but also directly operate on actual equipment to gain first-hand experience. In addition, we also provide customized training programs tailored to the specific needs of different customers, helping you optimize production processes and enhance competitiveness.